Shipping Info

DOMESTIC SHIPPING INFORMATION

All packages are carefully wrapped to ensure your newest stories arrive safely. In order to keep shipping costs low, Media Mail is used with a flat rate fee of $4.99 no matter where you are located.

Once we drop your package off at the post office, it is out of our hands and we only have access to the same tracking information that you do. Though we welcome you to keep us in the loop if your tracking information is unusual, please be aware that occurrences like delays between shipping and scan-in, delivery notifications before the package is actually delivered and detours are common right now. We always recommend calling your local delivering post office with concerns! Media Mail delivery times typically takes 2–10 business days.

PROCESSING

All orders are shipped within 2-4 business days unless otherwise noted. Any potential shipping delays will be announced on the banner at the top of our website and right above this paragraph so you are aware ahead of time. The processing time for your package starts the next business day after your order is placed. Saturday and Sunday, as well as holidays, are not business days and are not included in the processing time. We usually pack up your orders and take them to the post office on Wednesdays & Fridays.

RETURNS
We do not accept returns, but if your order arrived with an unexpected issue, please contact us within five business days of receiving your package and we will be happy to address the issue. 

LOST OR STOLEN PACKAGES
We cannot be held responsible for lost or stolen packages as we do not control postal and delivery services, though we know how frustrating it is, and are happy to assist you in filing a claim if we can.